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Your connection to Student Accounts, Financial Aid, Scholarships, Academic Information, and Student Employment.

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To allow more time for our students to plan after recently announced changes to the fall semester, the payment deadline for fall charges on July eBills has been extended. Payment is now due September 1 instead of August 1. Late fees will be assessed on August 3 only for outstanding balances from previous semesters — NOT for fall charges. Late fees for fall charges will now be assessed on September 2. We hope this adjustment provides some relief as students and families prepare for the start of the school year.

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Beginning Tuesday, March 17, the Mountaineer Hub lobby will be closed to walk-in traffic, but we are still able to assist you. The preferred method is to submit an online request for topics related to financial aid, student accounts, and work-study or email for topics related to the University Registrar.

During this time, our staff is limited and phone wait times may vary. These adjustments come as we continue to take advice from public health experts, and our highest priority is safeguarding the health, well-being, and academic success of all faculty, staff, students, and our communities. We will keep you updated on future changes.

Online Request for Financial Aid, Student Accounts, or Work-Study

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The Mountaineer Hub is located on the 2nd floor of Evansdale Crossing, next to the Student Recreation Center on the Evansdale Campus.

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Parking Info | Tips for When You Arrive

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Beginning Tuesday, March 17, the Mountaineer Hub lobby will be closed to walk-in traffic. We are still available to assist you. The preferred method to reach us is via the online methods above.

Phone

Please note that during this time we have limited staff, so phone wait times will vary. Please consider using the online methods above.


304-293-1988 (1WVU)
Monday - Friday
8:15 a.m. - 4:45 p.m.

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(304) 293-4890

Mail

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Mountaineer Hub
PO Box 6004
Morgantown, WV 26506

Checks should be made payable to West Virginia University.

Overnight, Expedited, Priority, or any parcel shipment that may require a signature

Mountaineer Hub
Evansdale Crossing
62 Morrill Way - Suite 200
Morgantown, WV 26506

Online Assistance Request

Use the "Online Request" button below to submit an online request for topics related to financial aid, student accounts, or work-study.


Online Request



For topics related to the Office of the University Registrar, use the email option below.


Email University Registrar



File a University Complaint